Customer Service

Ordering

Orders can be securely placed on our website or by mail.

Shipping

Orders are usually processed within 24 business hours of receipt. Questions? We’d love to help! please contact us.

Shipping Rates and Transit Times
Ship To Standard Mail Express*
Australia $5.00
7 business days.
$14.00
3-5 business days
 
North America $5.00 
6-12 business days
$14.00
3-5 business days
 
All other countries $5.00
2-6 business weeks
$21.00 (most countries)
6-10 business days
 

*Express Shipping – Please enquire in advance to confirm rate for your country.

Please note:

  • Orders are typically dispatched within 24 hours (occasionally, during busy periods please allow an additional 1-3 business days).
  • Please allow for one extra business day if your order was placed on Japanese statutory holidays.
  • Transit times are estimates not guarantees.
  • Shipping to rural areas may take longer.
  • Discounts do not apply to shipping and handling costs.

Payment Type

We accept only Paypal at this moment. If you prefer any other payment method, please contact us.

Refund Policy

All Athletica Label’s purchases are backed by a satisfaction guarantee. If you are not satisfied with any part of your order, return it to us for a full exchange or refund.